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Terms of Service

Last Updated: January 15, 2024

These Terms of Service ("Terms") govern your use of StockAPI's services, including our financial data APIs, website, and related services.

📋 Agreement to Terms​

By accessing or using StockAPI's services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

🔑 Account Registration​

Account Creation​

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to create an account
  • One account per person or organization

Account Responsibilities​

  • Keep your API keys secure and confidential
  • Notify us immediately of any unauthorized use
  • You are responsible for all activity under your account
  • Do not share your account credentials with others

📊 Service Description​

What We Provide​

  • Financial data APIs and services
  • Real-time market data feeds
  • Historical data access
  • Technical documentation and support
  • SDKs and client libraries

Service Availability​

  • We strive for 99.9% uptime
  • Service may be temporarily unavailable for maintenance
  • We provide advance notice for scheduled maintenance
  • Emergency maintenance may occur without notice

💳 Payment and Billing​

Payment Terms​

  • Payment is due upon subscription activation
  • We accept major credit cards and other payment methods
  • Prices are subject to change with 30 days notice
  • Annual billing provides a 20% discount

Billing Cycles​

  • Monthly billing for monthly plans
  • Annual billing for annual plans
  • Enterprise plans have custom billing terms
  • Failed payments may result in service suspension

Refunds and Cancellations​

  • No refunds for partial months
  • Annual plans may be refunded within 30 days
  • Cancellation takes effect at the end of billing period
  • Data access continues until cancellation date

🚫 Acceptable Use​

Permitted Uses​

  • Financial data analysis and research
  • Trading applications and algorithms
  • Portfolio management tools
  • Educational and personal projects
  • Commercial applications (with appropriate plan)

Prohibited Uses​

  • Reselling our data without permission
  • Reverse engineering our services
  • Attempting to gain unauthorized access
  • Using our services for illegal activities
  • Excessive API usage that impacts other users

Rate Limits​

  • Each plan has specific rate limits
  • Exceeding limits may result in temporary suspension
  • Contact us for custom rate limit increases
  • We monitor usage to prevent abuse

🔒 Data and Privacy​

Data Usage​

  • You may use our data for permitted purposes
  • You may not redistribute our data without permission
  • We retain the right to modify data formats
  • Data accuracy is provided "as is"

Privacy​

  • Your privacy is important to us
  • See our Privacy Policy for details
  • We do not sell your personal information
  • We protect your data with industry-standard security

🛡️ Security​

Your Responsibilities​

  • Keep your API keys secure
  • Use HTTPS for all API calls
  • Implement proper error handling
  • Monitor your application's security

Our Security​

  • We use industry-standard encryption
  • We regularly audit our security practices
  • We monitor for suspicious activity
  • We notify users of security incidents

📈 Service Changes​

Updates and Modifications​

  • We may update these Terms from time to time
  • We will notify you of significant changes
  • Continued use constitutes acceptance of changes
  • You may cancel if you disagree with changes

Service Evolution​

  • We may add, modify, or discontinue features
  • We provide advance notice for major changes
  • We maintain backward compatibility when possible
  • We support migration to new features

🚨 Termination​

Termination by You​

  • You may cancel your account at any time
  • Cancellation takes effect at the end of billing period
  • You remain responsible for charges until cancellation
  • We will delete your data within 30 days

Termination by Us​

  • We may terminate for Terms violations
  • We may terminate for non-payment
  • We provide notice before termination when possible
  • We may terminate immediately for serious violations

Post-Termination​

  • Your access to services ends immediately
  • We may retain data for legal requirements
  • You remain liable for any outstanding charges
  • We may delete your account data

Disclaimers​

  • Services are provided "as is"
  • We do not guarantee data accuracy
  • We are not liable for trading losses
  • We disclaim all warranties to the extent permitted by law

Limitation of Liability​

  • Our liability is limited to the amount you paid us
  • We are not liable for indirect or consequential damages
  • We are not liable for data loss or corruption
  • These limitations apply to the extent permitted by law

Indemnification​

  • You agree to indemnify us for your use of services
  • You agree to defend us against third-party claims
  • You agree to pay our legal costs if necessary
  • This applies to claims arising from your use

Governing Law​

  • These Terms are governed by California law
  • Disputes will be resolved in California courts
  • We may use arbitration for certain disputes
  • You agree to jurisdiction in California

📞 Support and Communication​

Support Services​

  • Support is provided according to your plan
  • We provide documentation and tutorials
  • We offer community support through Discord
  • Enterprise customers receive dedicated support

Communication​

  • We may send service-related emails
  • You may opt out of marketing communications
  • We may contact you about your account
  • We provide status updates for major issues

🔄 Changes and Updates​

Terms Updates​

  • We may update these Terms periodically
  • We will notify you of significant changes
  • Continued use constitutes acceptance
  • You may cancel if you disagree with changes

Service Updates​

  • We continuously improve our services
  • We provide advance notice for major changes
  • We maintain backward compatibility when possible
  • We support migration to new features

📞 Contact Information​

Questions​

If you have questions about these Terms:

  • Email - Contact us through our contact form
  • Phone - Available during business hours
  • Address - San Francisco, CA

For legal inquiries:

  • Email - Contact us through our contact form
  • Phone - Available during business hours
  • Address - San Francisco, CA

By using our services, you agree to these Terms. Contact us if you have any questions.